Dear Reader,

With the increased prominence and expanding role of Independent Sales Organizations (ISOs) in the U.S. today, it is critical for acquirers and ISOs to understand each other's business models, the risks associated and practical recommendations for managing merchant risk exposure, and the fundamental business practices that will yield successful acquirer-ISO relationships.


Last spring, MasterCard International began compiling in-depth research to identify best practices for its acquiring members and ISOs. The key findings of this study can be found in the "ISO Guide to Working with Acquirers", which outlines characteristics of the acquiring business and practical approaches to working with acquirers.


MasterCard is committed to providing valuable information and practical guidance to help your business grow and enable you to work more effectively with MasterCard's acquiring members. We hope you find this information useful.


Sincerely,


MasterCard International