Cover Story: 

Programs, Partners and Perks: It Pays To Know What Is Being Done To Motivate ISOs And Why
  by Christine Harland Williams

News: 

Industry News Update

Wireless Update: 

Merchants Score Extra Points When They Take Payments On Their Customers' Turf
  by Marc Shultz

Acquiring Minds: 

Risky Business
  by Ed Freeman

Business Operations: 

Sell, Rent or Lease?
  by Paul A. Rianda, Esq.

Online Fraud: 

Protecting Against Fraud At Your Client's PC-Based Site
  by Robert Imhoff-Dousharm

Financial Reporting: 

Can You Trust The Numbers?
  by Stephen E. Roulac

Legal: 

Merchant Portfolio Litigation Risk Management
  by Mark A. Cunningham

Public Relations: 

How To Get The Media To Notice Your Business
  by Pam Lontos

Inspiration:  

Putting Your Intuition To Work
  by Brian Tracy

In The Trenches: 

The Necessary Evils of Growth
  by Steven Pavent

Sales/Sales Management: 

Fast Birds Don't Fly Far
  by Bette Price, CMC

The Attitude Bell Curve And Mental Toughness As Business Tools
  by Bill Cole, MS, MA and Rick Seaman, MBA

Fraud: 

Fraud Update

Customer Service: 

Relationship Management Middle Eastern Style
  by Craig Harrison