Cover Story: 

Pass The Image, Please.
  by Keith Taylor

Marketplace: 

Proposed Settlement May Spur Consumer Protection Act Claims
  by Ben Huddleston & Jason Fisher

Industry News Update

Legal: 

Choosing and Protecting Your Company's Trademarks
  by Lawrence R. Jordan & Holli Hart Targan

Marketing: 

Hungry For An Opportunity?
  by Phil Britt

From The Trenches: 

Milking The Internet Cow
  by Steven Pavent

Sales: 

Recovering From Misktakes Restores Trust
  by Bette Price, CMC

Performance Anxiety
  by Craig Harrison

Psych-Up Strategies for Sales Professionals
  by Bill Cole, MS, MA

Fraud Prevention: 

Fraud Update

Technology: 

Proof That E-Payments Work
  by Phil Britt

Inspiration:  

Learn From Failure and Confirm with Success
  by Chris Widener